Overview
Interim HealthCare of Manchester, located in Manchester, New Hampshire, is dedicated to providing personalized home healthcare services. Their offerings include specialized nursing care, companionship visits, hospice care, and medical staffing, all aimed at optimizing health outcomes for their clients.
Services & Support
Interim HealthCare provides a range of services that cater to various healthcare needs, including physical therapy, occupational therapy, and social worker support. The agency is focused on delivering comprehensive care tailored to individual requirements, ensuring that clients receive the attention and support they need to thrive.
Care Approach & Staff
The staff at Interim HealthCare is frequently described as professional and caring. Clients have noted the positive impact of their physical therapists, particularly in recovery scenarios such as knee replacements. Many have highlighted the importance of the therapists’ approach, which includes humor and encouragement, contributing to a more pleasant recovery experience. However, some clients have expressed concerns about administrative disorganization, which has led to missed appointments and communication issues.
Who They Serve
Interim HealthCare serves a diverse clientele, including individuals recovering from surgeries such as knee replacements and those requiring ongoing support due to chronic conditions or disabilities. Their services are designed to accommodate various health needs, ensuring that clients receive the appropriate level of care.
Room for Improvement
While many clients have praised the quality of care from individual staff members, there have been recurring concerns regarding administrative efficiency. Instances of missed appointments and lack of timely communication have been noted, suggesting that improvements in these areas could enhance the overall client experience.
What Families Say
Feedback from families indicates a mix of satisfaction and frustration. Many clients appreciate the professionalism and knowledge of the physical therapy staff, highlighting their effective and supportive approach. However, some families have reported issues with scheduling and communication, which have led to feelings of disappointment regarding the service continuity.
Summary
Interim HealthCare of Manchester offers a range of home healthcare services, with a focus on personalized care and skilled nursing. While many clients commend the compassionate and professional nature of the staff, particularly in physical therapy, there are notable challenges related to administrative organization and communication. Addressing these issues could significantly enhance the experience for families relying on their services.
