Overview
Bedford Hills Center, located in Bedford, New Hampshire, is a 147-bed skilled nursing facility that provides post-hospital short-term rehabilitation and long-term care services. The center features a secured Memory Support unit designed for residents with Alzheimer’s or dementia. Bedford Hills Center has been recognized with a Bronze AHCA Quality Award and is a partner in the We Honor Veterans program.
Services & Support
The center offers a variety of services including skilled nursing, rehabilitation, hospice care, and memory care. The rehabilitation services focus on helping residents regain their strength and independence after hospitalization. The dedicated team of doctors, nurses, therapists, and counselors work collaboratively to ensure a smooth transition back to daily life.
Care Approach & Staff
Bedford Hills Center emphasizes a personalized approach to care, with staff committed to creating a comforting environment for residents. Many reviews highlight the attentiveness and friendliness of the nursing and therapy staff. The rehabilitation team is noted for tailoring treatment plans to meet individual needs, with a focus on celebrating small milestones to keep residents motivated.
Levels of Care
The facility provides various levels of care, including short-term rehabilitation for those recovering from surgery or injury, as well as long-term care for residents with chronic conditions. The Memory Support unit specifically caters to individuals with cognitive impairments, ensuring they receive the additional care necessary for their emotional and physical well-being.
Living Options & Amenities
Residents at Bedford Hills Center can expect a clean and well-maintained environment, with regular cleaning of common areas and private rooms. The facility aims to create a comfortable living space that promotes both health and happiness.
What Families Say
Feedback from families is mixed. While some reviews express gratitude for the attentive care and cleanliness of the facility, others report negative experiences, including concerns about staff responsiveness and communication regarding medical issues. Families have noted that the rehabilitation services are particularly beneficial, with many residents making significant progress during their stays.
Room for Improvement
Several reviews indicate areas needing attention, particularly regarding staff responsiveness and communication with families about residents’ health. Some family members expressed dissatisfaction with the level of care provided, citing instances of neglect and inadequate support for residents.
Summary
Overall, Bedford Hills Center offers a range of skilled nursing and rehabilitation services in a clean and supportive environment. While many families appreciate the care their loved ones receive, there are notable concerns regarding staff responsiveness and communication that potential residents and their families should consider.
