Overview
Infinity Hospice Care, located in Reno, Nevada, is dedicated to providing compassionate hospice care for patients and their families during challenging times. The organization emphasizes dignity and comfort, aiming to support individuals facing life-limiting illnesses. Their team consists of experienced professionals who are committed to addressing both medical and emotional needs.
Services & Support
Infinity Hospice Care offers a range of services designed to support patients and their families. This includes skilled nursing, social worker support, and volunteer assistance, ensuring comprehensive care. Families appreciate the emotional support provided by the staff, which includes nurses, social workers, and volunteers who regularly visit to offer companionship and aid.
Care Approach & Staff
The care approach at Infinity Hospice Care is centered around individual needs, with a focus on comfort and quality of life. Families have noted the professionalism and compassion exhibited by the staff, including nurses and certified nursing assistants (CNAs). Reviewers have highlighted specific staff members for their dedication and the personal connections they build with patients and families, fostering a sense of trust and support during difficult times.
Who They Serve
Infinity Hospice Care serves individuals with life-limiting illnesses and their families, ensuring that patients receive care tailored to their unique situations. The organization also honors veterans through specialized programs, recognizing their service and providing additional support.
Levels of Care
The organization provides hospice care that includes pain management, emotional support, and medical supplies, all delivered in the comfort of the patient’s home. Their team is prepared to address a variety of needs, ensuring that patients experience dignity and comfort in their final days.
What Families Say
Feedback from families has been mixed, with many expressing gratitude for the compassionate care provided by Infinity Hospice Care. Several families have shared positive experiences, highlighting the attentive and responsive nature of the staff. However, some reviews indicate concerns about medication management and communication, suggesting that families had to advocate for their loved ones’ needs. Overall, many families feel reassured knowing their loved ones are in caring hands.
Room for Improvement
While many families have praised the care received at Infinity Hospice Care, there are notable concerns regarding medication management and communication. Some families reported issues with regular updates and medication administration, indicating that improvements in these areas could enhance the overall experience for patients and their families.
Summary
Infinity Hospice Care in Reno, Nevada, strives to provide compassionate and individualized hospice care. Their team of dedicated professionals offers a range of services designed to support both patients and families during challenging times. While many families express satisfaction with the care and support received, there are areas identified for improvement, particularly in communication and medication management. Overall, Infinity Hospice Care remains committed to honoring the dignity and comfort of those they serve.
