Overview
SYNERGY HomeCare Reno, located in Reno, Nevada, provides non-medical in-home care designed to support individuals facing aging, disabilities, illnesses, and injuries. Their services include companion care, homemaking, personal care, and transportation, allowing for a comprehensive approach to home health care.
Services & Support
SYNERGY HomeCare offers a variety of services tailored to meet the unique needs of each family. They specialize in both elder care and childcare, making them a suitable option for families managing the care of both children and elderly relatives. Their team is dedicated to ensuring that clients receive compassionate and professional care, with a strong emphasis on communication and responsiveness.
Care Approach & Staff
The caregivers at SYNERGY HomeCare are frequently described as compassionate and attentive. Families have noted that the staff not only provide essential care but also strive to build trusting relationships with their clients. The management team is recognized for their effective communication and commitment to training, which enhances the overall care experience.
Who They Serve
SYNERGY HomeCare serves a diverse clientele, including veterans, private individuals, and those covered by long-term care insurance. Their services are designed to cater to various needs, ensuring that all clients receive the support they require.
What Families Say
Families have expressed high satisfaction with the services provided by SYNERGY HomeCare. Many reviews highlight the responsiveness of the owner and staff, as well as the compassionate care their loved ones received. One family noted the ease of scheduling and the helpfulness of caregivers, while another praised the ability of the staff to engage children positively during care visits. However, there were some concerns regarding communication when caregivers did not show up as scheduled.
Room for Improvement
While many families have had positive experiences, there have been reports of caregivers not arriving as scheduled without prior notice. This lack of communication is an area for potential improvement to enhance the overall reliability of their services.
Summary
Overall, SYNERGY HomeCare Reno is recognized for its compassionate approach to home care, catering to both children and the elderly. With a strong emphasis on communication and a dedicated staff, they aim to provide a supportive environment for families in need of assistance. While there are some areas for improvement regarding caregiver reliability, the positive feedback from families underscores their commitment to quality care.
