Overview
FirstLight Home Care of Reno, located in Reno, Nevada, is a leading home care company dedicated to providing reliable and compassionate care for adults in need of extra support. They serve a variety of clients, including seniors, veterans, and individuals recovering from illness or surgery, ensuring that clients receive care in the comfort of their own homes.
Services & Support
FirstLight Home Care offers a range of services tailored to meet the needs of their clients. Their caregivers provide companionship and assistance with daily tasks such as laundry, transportation, medication reminders, and personal hygiene. The agency is equipped to handle various care situations, including hospice care, ensuring that families have peace of mind knowing their loved ones are supported.
Care Approach & Staff
The caregivers at FirstLight Home Care are frequently described as compassionate and understanding. Families have noted that the team is responsive to changing care needs and is proactive in addressing any concerns. For instance, one family appreciated how quickly the staff responded to a request for additional training for a caregiver. The agency prides itself on matching caregivers to clients based on individual needs, which has led to positive experiences for many families.
Who They Serve
FirstLight Home Care serves a diverse clientele, including elderly individuals, veterans, and those recovering from medical procedures. Their services cater to adults aged 18 and older, ensuring that a wide range of care needs are met with professionalism and empathy.
What Families Say
Families have expressed high levels of satisfaction with the care provided by FirstLight Home Care. Many reviews highlight the kindness and professionalism of the caregivers, with clients feeling comfortable leaving their loved ones in their care. One family noted that their caregivers treated their mother as if she were their own, which added a personal touch during a difficult time. Another family emphasized the agency’s quick response to their needs, especially during emergencies.
Room for Improvement
While many families expressed satisfaction with the services, there were occasional mentions of specific caregiver concerns that required additional training. However, the agency’s responsiveness in addressing such issues was noted positively.
Summary
FirstLight Home Care of Reno is committed to providing compassionate and reliable home care services. With a focus on understanding each client’s unique needs, they offer a supportive environment that allows families to feel confident in the care their loved ones receive. The agency’s dedication to quality care and responsive service makes them a trusted choice for families in Reno and the surrounding areas.
