Overview
Clearwater at Rancharrah, located in Reno, Nevada, offers a range of senior living options, including assisted living and memory care. Situated within a master-planned community, it provides residents with access to various recreational activities and amenities. The facility is designed to support residents as their needs evolve, ensuring they receive the care necessary to thrive.
Care Approach & Staff
The care team at Clearwater at Rancharrah has received mixed feedback from families. While some reviews highlight the dedication and responsiveness of the staff, particularly the Executive Director, others express concerns about management’s approach and the overall support for caregivers. Families have noted instances of understaffing and overwhelming workloads for the staff, which can impact the quality of care provided. However, many residents appreciate the warm interactions and engagement from staff members during activities.
Who They Serve
Clearwater at Rancharrah caters to seniors requiring assisted living and memory care services. The community is designed to accommodate a variety of needs, allowing residents to receive tailored support as they navigate different stages of aging.
Living Options & Amenities
The facility features modern living spaces and a range of amenities, including dining rooms, a movie room, craft areas, and landscaped outdoor spaces. Residents can enjoy various activities, including chair exercises and crafts, which contribute to a vibrant community atmosphere.
Dining & Activities
Dining options at Clearwater are generally well-received, with residents enjoying the quality of food. The community also offers a variety of activities to engage residents, fostering social interaction and participation in communal events.
What Families Say
Feedback from families is varied. Some express satisfaction with the care and attention their loved ones receive, noting the community’s beautiful environment and engaged staff. Others, however, voice serious concerns about management practices and the overall care environment, with some families feeling compelled to consider other options due to perceived neglect and poor conditions.
Room for Improvement
Several reviews indicate a need for improvement in management practices and staffing levels. Families have raised concerns about the treatment of staff and the impact of understaffing on resident care. Addressing these issues could enhance the quality of life for residents and the working conditions for caregivers.
Summary
Clearwater at Rancharrah presents a mix of strengths and challenges in its senior living services. While the community offers appealing amenities and some dedicated staff, significant concerns regarding management and care quality need to be addressed. Families considering this facility should weigh the positive aspects against the critical feedback to determine if it aligns with their loved ones’ needs.
