Overview
U R FIRST HOME HEALTH, located in Las Vegas, Nevada, is dedicated to providing excellent quality home health services in the comfort of clients’ homes. The organization strives to exceed client expectations through compassionate and personalized care tailored to individual needs and goals.
Services & Support
U R FIRST HOME HEALTH offers a range of services designed to assist with both chronic health conditions and short-term recovery and rehabilitation needs. Their offerings include occupational therapy, which has been positively highlighted by clients for its effectiveness in improving mobility and strength.
Care Approach & Staff
The staff at U R FIRST HOME HEALTH is frequently described as professional, friendly, and genuinely caring. Clients have noted the team’s commitment to high standards of service and their ability to provide consistent guidance throughout the care process. Regular visits from supervisors ensure that patients’ needs are being met and that they are satisfied with their care.
Who They Serve
U R FIRST HOME HEALTH serves a diverse clientele, including individuals recovering from surgeries and those needing assistance with chronic health conditions. The agency is focused on providing personalized care that addresses the unique circumstances of each patient.
What Families Say
Families have praised U R FIRST HOME HEALTH for its professionalism and the quality of care provided. Many have expressed appreciation for the staff’s dedication and the positive outcomes experienced during therapy sessions. However, there have been some concerns regarding customer service, particularly related to initial contact experiences, which have been described as less than satisfactory by some clients.
Room for Improvement
While many clients report positive experiences with the care provided, there have been mentions of issues with the reception staff, specifically regarding professionalism and training. Addressing these concerns could enhance the overall experience for potential clients seeking assistance.
Summary
U R FIRST HOME HEALTH stands out in the Las Vegas area for its compassionate and personalized approach to home health care. With a focus on quality services and a dedicated staff, the agency aims to support patients through their recovery and health management journeys. While there are areas for improvement in customer service, the overall feedback highlights a commitment to excellence in patient care.
