Overview
Happy Health Services, located in Las Vegas, Nevada, provides home care services for the elderly and disabled. The agency aims to support clients through personal care services, although experiences reported by clients vary significantly.
Services & Support
Happy Health Services offers a range of home care services tailored for individuals who require assistance due to age or disability. They are known to serve clients eligible for Medicaid, providing essential support in daily living activities.
Care Approach & Staff
The approach to care at Happy Health Services has faced scrutiny based on client feedback. Some families have expressed dissatisfaction with the staff’s engagement and attentiveness. Reports indicate that certain personal care assistants (PCAs) have not consistently met the expected standards of care, with instances of staff being inattentive during visits.
Who They Serve
Happy Health Services primarily serves elderly individuals and those with disabilities in need of home care. The agency aims to assist clients in maintaining their independence while ensuring they receive necessary support.
Service Area
The service area for Happy Health Services includes Las Vegas, North Las Vegas, Henderson, Boulder City, Laughlin, Pahrump, and Searchlight, Nevada. This broad coverage allows them to reach a variety of clients in the region.
What Families Say
Feedback from families has highlighted significant concerns regarding the quality of care provided. Some clients reported experiences where staff were unengaged, leading to inadequate assistance for their loved ones. Specific incidents included staff being inattentive, not showing up for scheduled visits, and failing to maintain proper hygiene standards for clients.
Room for Improvement
Several families have noted areas for improvement, particularly regarding staff reliability and the quality of care provided. Addressing these concerns could enhance the overall experience for clients and their families.
Summary
In summary, Happy Health Services in Las Vegas, Nevada, offers home care services designed to assist the elderly and disabled. While they provide essential support, client experiences have raised concerns about the attentiveness and reliability of the staff. Families considering this agency may want to weigh these factors based on the feedback shared by current and former clients.
