Overview
Care First Home Care, LLC, located in Las Vegas, Nevada, provides a range of home health care services aimed at maximizing the well-being of clients in their own homes. Their team includes registered nurses, licensed practical nurses, physical therapists, occupational therapists, speech therapists, social workers, and certified home health aides. The agency emphasizes a coordinated care approach, ensuring that each client’s unique needs are met through a personalized care plan managed by a nurse case manager.
Services & Support
Care First Home Care offers a variety of services, including nursing care, physical therapy, occupational therapy, and social worker support. Their physical therapists are noted for their hands-on care and ability to tailor treatment to each individual, which is essential for clients recovering from surgeries or managing chronic conditions. The agency aims to support clients in maintaining their independence and quality of life at home.
Care Approach & Staff
The staff at Care First Home Care is described as knowledgeable and professional, with many clients expressing appreciation for the compassionate and supportive nature of their caregivers. Several reviews highlight the dedication of the nursing staff and therapists, noting their proactive involvement in client care. For instance, a nurse was praised for her calm demeanor and quick action during a health crisis, demonstrating the team’s commitment to client safety and well-being.
Who They Serve
Care First Home Care serves a diverse client base, including individuals recovering from surgeries and those with chronic health conditions. The agency is particularly focused on providing care for seniors and individuals with mobility challenges, ensuring that they receive the support needed to live independently.
Room for Improvement
Some reviews indicate concerns regarding the professionalism of certain staff members, particularly in relation to appointment management and communication. There have been reports of unannounced visits and issues with the admissions process, which have left some families feeling frustrated. Addressing these concerns may enhance the overall client experience.
What Families Say
Family feedback about Care First Home Care is mixed. While many clients commend the quality of care and responsiveness of the staff, others have raised serious concerns about specific staff behaviors and administrative issues. Positive experiences often highlight the professionalism and compassion of individual nurses and therapists, while negative experiences focus on communication lapses and staff conduct.
Summary
Care First Home Care, LLC in Las Vegas, Nevada, offers a comprehensive range of home health care services with a focus on personalized care. While many families appreciate the dedication and expertise of the staff, there are notable concerns regarding the conduct of some caregivers and the efficiency of the admissions process. Families seeking home health care may find value in the agency’s commitment to client well-being, though they should also be aware of potential challenges in service delivery.
