Overview
At Your Services Home Health Care, located in Las Vegas, Nevada, provides home health care services. However, reviews indicate significant concerns regarding their operational practices and client satisfaction.
What Families Say
Feedback from clients reveals a divided perspective on the quality of care provided. Some individuals express satisfaction with the agency, highlighting their commitment to helping people lead better lives, with one long-term client noting their happiness over a decade of service. Conversely, several reviews detail serious grievances, including allegations of poor administrative practices such as mishandling payroll checks and time sheets. One reviewer described their experience as frustrating, citing issues with payments and communication. They reported waiting for hours for staff to deliver checks and expressed dissatisfaction with the responsiveness of the administration to their concerns. This has led to calls for reporting the agency to regulatory bodies due to ongoing issues over a period of months.
Room for Improvement
The reviews reflect a need for At Your Services Home Health Care to enhance their administrative processes and improve communication with clients. Persistent issues with payroll and timekeeping have been highlighted, indicating a significant area for operational improvement.
Summary
At Your Services Home Health Care in Las Vegas, Nevada, has received mixed reviews from clients. While some appreciate the agency’s mission to assist individuals in improving their quality of life, others have raised serious concerns about administrative errors and lack of effective communication. Families considering this provider may want to weigh these contrasting experiences.
