Overview
Always Better Care Home Care & Hospice – Las Vegas, located in Las Vegas, Nevada, provides a range of home health care and hospice services. The agency is noted for its nursing and therapy services, with a focus on patient-centered care.
Services & Support
The agency offers various services including nursing care and physical therapy. Families have reported positive experiences with their therapists, particularly in helping patients regain mobility after surgeries, such as knee replacements. The therapists are described as professional and encouraging, ensuring that patients perform their exercises correctly to facilitate recovery.
Care Approach & Staff
Feedback highlights the attentiveness and professionalism of the nursing staff. Many families have appreciated the consistent care provided by the same nurses and therapists, allowing for continuity in treatment. Staff members are noted for being responsive to patients’ needs, providing reassurance during emergencies, and being understanding of individual circumstances. However, some reviews indicate issues with appointment scheduling and communication.
Who They Serve
Always Better Care serves a diverse range of patients requiring home health care, including those recovering from surgeries and individuals needing ongoing support for chronic conditions. The agency has received commendations for its approach to both nursing and therapy services, which are crucial for recovery and improvement in mobility.
What Families Say
Families have expressed gratitude for the care their loved ones received, particularly praising specific staff members for their kindness and expertise. Positive experiences with therapists and nurses have been highlighted, with many noting significant improvements in their loved ones’ health and mobility. However, there are concerns regarding appointment reliability and communication, with some families reporting frustration over missed appointments and lack of follow-up.
Room for Improvement
Some families reported challenges with scheduling and communication, including issues with appointment consistency and contact from the agency. These concerns suggest a need for improvement in managing appointments and maintaining clear communication with patients and their families.
Summary
Always Better Care Home Care & Hospice – Las Vegas offers a range of home health services with a focus on nursing and therapy. While many families commend the staff for their professionalism and caring approach, some have experienced difficulties with appointment scheduling and communication. Overall, the agency has made a positive impact on the lives of many patients, aiding in their recovery and improving their quality of life.
