Overview
Aces Home Health Services, located in Las Vegas, Nevada, provides coordinated and comprehensive home health care services to homebound individuals in their places of residence. The agency is committed to delivering high-quality care, emphasizing a lifetime commitment to excellence in service for the community.
Services & Support
Aces Home Health Services offers a range of services designed to support patients’ needs and promote independence. Their offerings include skilled nursing, physical therapy, occupational therapy, speech therapy, social services, and assistance from certified nursing assistants. The agency also provides nutritional guidance and can arrange for durable medical equipment as specified in each patient’s care plan.
Care Approach & Staff
The team at Aces Home Health Services is noted for their compassionate and reliable approach to care. Families have praised the staff for being exceptional communicators, ensuring that all questions are answered promptly and thoroughly. The owner, who is a registered nurse with prior case management experience, leads a team that is described as kind, caring, and knowledgeable. The commitment to patient care is evident, with staff members going above and beyond to make clients feel comfortable and cared for.
Who They Serve
Aces Home Health Services caters to homebound individuals, focusing on providing personalized attention and support to those in need of home health care. Their services are designed to assist patients in maintaining their independence while receiving the necessary care.
What Families Say
Families have expressed high satisfaction with the services provided by Aces Home Health Services. Many reviewers highlight the professionalism and responsiveness of the staff, particularly noting the positive interactions with team members who are eager to assist. One family shared their appreciation for the reassurance provided by the team, indicating that the care offered brings peace of mind. However, there was a mention of a specific incident regarding care for Alzheimer’s patients, which raised concerns about the adequacy of service in certain situations.
Room for Improvement
While many families have praised Aces Home Health Services, there have been some concerns regarding the care provided for patients with specific conditions, such as Alzheimer’s. Ensuring consistent and thorough care for all patients remains an area for potential enhancement.
Summary
Aces Home Health Services in Las Vegas, Nevada, is dedicated to providing quality home health care with a focus on personalized service and effective communication. Their skilled and compassionate team is committed to supporting homebound individuals, although there is room for improvement in addressing the needs of patients with specific health challenges. Overall, Aces Home Health Services is well-regarded for their commitment to excellence in care.
