Overview
Ohana Senior Living, located in Las Vegas, Nevada, is a care home that offers a smaller community atmosphere for residents. Many families appreciate the warm and friendly environment, noting that the staff is kind and attentive, contributing to the overall happiness of the residents.
Services & Support
Ohana Senior Living provides both assisted living and hospice care services. Families have reported that the caregivers are dedicated and go above and beyond in their efforts to support residents during difficult times. The facility is described as beautiful, with a strong sense of community that enhances the living experience for its residents.
Care Approach & Staff
The staff at Ohana Senior Living are frequently praised for their kindness and compassion. Families have shared positive experiences about the attentive care provided to their loved ones, highlighting the staff’s ability to create a nurturing environment. Caregivers are noted for being respectful and having open hearts, which allows them to connect with residents on a personal level.
Dining & Activities
Residents enjoy the food at Ohana Senior Living, with several families mentioning that their loved ones frequently talk about how good the meals are. This emphasis on quality dining contributes to the overall positive experience for residents.
What Families Say
Reviews from families indicate a generally favorable view of Ohana Senior Living, with many expressing gratitude for the care provided to their loved ones. One family shared a particularly heartfelt experience, stating that the staff was exceptionally supportive during a challenging time. However, there was a contrasting experience regarding financial matters, where a family felt that the owners were not accommodating in terms of refunds, suggesting a need for improvement in this area.
Room for Improvement
While many families have had positive experiences, there is feedback indicating that some financial practices could be more transparent and accommodating. A family expressed disappointment over the lack of a refund policy after the passing of a loved one, suggesting that clearer communication regarding financial agreements may enhance the overall experience for families.
Summary
Ohana Senior Living in Las Vegas, Nevada, offers a caring environment for those in need of assisted living and hospice care. With a dedicated staff and a focus on community, many families find comfort in knowing their loved ones are well cared for. While the majority of feedback is positive, addressing financial transparency could improve the experience for families navigating difficult times.
