Overview
Desert View Senior Living, located in Las Vegas, Nevada, is a welcoming assisted living community that provides a supportive environment for residents while promoting their independence. With a beautiful view of the Red Rock National Conservation Area, the facility aims to offer compassionate care and personalized services tailored to each resident’s needs.
Services & Support
Desert View Senior Living offers a range of services, including assisted living, memory care, hospice, and rehabilitation. The staff is noted for their warmth and attentiveness, ensuring that residents receive the care they need. Families have expressed satisfaction with the staff-to-resident ratio, highlighting that residents receive exceptional care.
Care Approach & Staff
The staff at Desert View Senior Living is described as friendly and professional, contributing to a positive living environment. Many families appreciate the quick responses from staff when seeking guidance about their loved ones’ care. While the care provided has received praise, some reviews have pointed out areas where additional one-on-one attention could enhance the experience for residents, particularly those in memory care.
Who They Serve
Desert View caters to a diverse group of residents, including those requiring assisted living and memory care. Families have reported that their loved ones have made friends and enjoyed participating in various activities, contributing to their overall happiness and well-being.
Living Options & Amenities
Residents at Desert View Senior Living enjoy comfortable living arrangements, with many expressing satisfaction with their rooms. The community also offers planned activities and outings, fostering a sense of community among residents. However, some feedback has indicated that the quality of food could be improved.
What Families Say
Overall, families have shared positive experiences regarding the care their loved ones receive at Desert View. Many have noted that their relatives feel secure and happy in the environment. However, there are concerns about communication and management practices, particularly regarding access to residents and the handling of administrative matters.
Room for Improvement
While many aspects of Desert View Senior Living are praised, some families have expressed dissatisfaction with management’s responsiveness, particularly in situations involving refunds and communication regarding resident visits. Ensuring consistent and clear communication could enhance the overall experience for families and residents alike.
Summary
Desert View Senior Living is recognized for its compassionate care and supportive environment, making it a suitable choice for families seeking assisted living and memory care options. While the staff’s dedication to resident well-being is commendable, addressing management-related concerns could further improve the experience for both residents and their families.
