Overview
Monument Rehabilitation and Care Center, located in Scottsbluff, Nebraska, is dedicated to providing compassionate care in a family-oriented environment. The facility aims to make the process of selecting a residential healthcare option more transparent and manageable for families. Monument offers both short-term and long-term care, ensuring that residents receive the same level of attention and support.
Services & Support
Monument Rehabilitation and Care Center provides a variety of services including rehabilitation, hospice, physical therapy, and assisted living. These services are designed to cater to the diverse needs of residents, allowing for personalized care plans that focus on individual well-being.
Care Approach & Staff
The staff at Monument Rehabilitation and Care Center is noted for their caring attitude towards both residents and their families. Many reviews highlight the friendly and supportive nature of the team, with some family members expressing gratitude for the compassionate care provided to their loved ones. However, there are concerns regarding staffing levels, with feedback suggesting that more staff may be needed to ensure that residents receive adequate attention.
Living Options & Amenities
The facility has undergone recent renovations, which have improved the overall environment. While some reviews appreciate the updates, there are concerns about the safety and condition of the building itself, with suggestions that it may require significant improvements or rebuilding.
What Families Say
Reviews reflect a mix of experiences at Monument Rehabilitation and Care Center. While some families express high praise for the staff and the care their loved ones received, others have reported negative interactions, particularly during the initial inquiry process. Overall, there are commendations for the caring approach of the staff, though some families have noted areas for improvement in service delivery and facility conditions.
Room for Improvement
Feedback indicates a need for increased staffing levels to ensure that residents receive sufficient attention and care. Additionally, some families have expressed concerns about the safety and condition of the building, suggesting that further renovations or rebuilding may be necessary to enhance the living environment.
