Overview
Ovation Heartwood Preserve, located in Omaha, Nebraska, offers a range of senior living options including independent living, assisted living, and memory care. This community emphasizes personalized care and engagement, aiming to meet residents where they are in their life journey. With a focus on creating a warm and welcoming environment, Ovation strives to provide a home-like atmosphere for its residents.
Services & Support
Ovation Heartwood Preserve provides a variety of services tailored to the needs of its residents. These include assisted living, memory care, and independent living, with a unique female-only memory care neighborhood designed for comfort and privacy. The staff is dedicated to fostering connections and supporting the physical, cognitive, emotional, and social health of residents, ensuring they receive the care they need while maintaining their independence.
Care Approach & Staff
The care approach at Ovation Heartwood Preserve is centered around kindness and compassion. Staff members are noted for their genuine interactions with residents, often engaging in activities that foster relationships. Reviews highlight the attentive and respectful care provided, with staff taking the time to ensure residents feel valued during mealtimes and throughout their daily activities. The community’s commitment to building connections is evident in the way staff members greet residents and engage with them on a personal level.
Who They Serve
Ovation Heartwood Preserve serves a diverse group of older adults, including those seeking independent living, assisted living, and specialized memory care. The community is designed to accommodate various needs, making it a suitable choice for families looking for a supportive environment for their loved ones.
Dining & Activities
Dining at Ovation Heartwood Preserve is described as a shared experience, with meals crafted to cater to diverse tastes. The community features an upscale restaurant that emphasizes local and seasonal cuisines. Additionally, residents are encouraged to participate in various activities that promote engagement and socialization, contributing to an active and fulfilling lifestyle.
What Families Say
Families express satisfaction with the level of care and attention their loved ones receive at Ovation Heartwood Preserve. Many reviews commend the staff for their friendliness and professionalism, noting that residents appear happy and well-cared for. The community is frequently described as a special place that feels like home, with families feeling reassured about their loved ones’ well-being.
Room for Improvement
While many families have positive experiences, some reviews indicate concerns regarding the responsiveness of staff in certain situations. There are mentions of delays in assistance when using call buttons, suggesting that there may be room for improvement in ensuring timely support for residents.
Summary
Ovation Heartwood Preserve in Omaha, Nebraska, stands out for its commitment to providing personalized care in a warm and engaging environment. With a variety of living options and a focus on fostering connections, it aims to meet the diverse needs of its residents. While the community is praised for its caring staff and vibrant atmosphere, attention to responsiveness could enhance the overall experience for residents and their families.
