Overview
Keystone Villas Senior Living, located in Omaha, Nebraska, aims to transform the perception of retirement living communities. The facility emphasizes creating a home-like environment that offers compassionate support and privacy to its residents.
Services & Support
Keystone Villas provides a range of services including assisted living and physical therapy. The facility is designed to cater to the needs of its residents, with a focus on comfort and support. Residents can participate in various activities that promote engagement and well-being.
Care Approach & Staff
The staff at Keystone Villas is noted for their caring and attentive approach. Many reviews highlight the genuine relationships formed between staff and residents, creating a familial atmosphere. The team is dedicated to meeting the individual needs of residents, ensuring they feel valued and supported.
Who They Serve
Keystone Villas serves a diverse population, including elderly residents and individuals with disabilities. Families appreciate the supportive environment that allows their loved ones to maintain independence while receiving necessary care.
Room for Improvement
Despite positive feedback about the staff and community atmosphere, there are significant concerns regarding the facility’s maintenance and living conditions. Multiple reviews mention issues such as infestations, unsanitary conditions, and inadequate responses to serious complaints. Additionally, there are serious concerns about the handling of rent increases and evictions, particularly affecting vulnerable residents during harsh winter conditions.
Summary
Keystone Villas Senior Living strives to provide a supportive and engaging environment for its residents in Omaha, Nebraska. While many families commend the caring staff and various activities offered, there are pressing concerns about the facility’s maintenance and treatment of residents, particularly regarding financial practices and living conditions. Families considering Keystone Villas should weigh these factors carefully.
