Overview
Maple Crest Health Center, located in Omaha, Nebraska, has been serving the senior community for over 65 years. This facility offers a variety of health care services including skilled nursing, rehabilitation, hospice, and memory care. Situated in the Benson neighborhood, Maple Crest aims to provide a comfortable community setting with access to unique amenities and support services.
Services & Support
Maple Crest Health Center provides a range of care options tailored to meet the needs of its residents. Services include skilled nursing, rehabilitation, respite care, and hospice care. The facility emphasizes compassionate care, with many reviews highlighting the dedication of the staff to ensure the well-being and dignity of residents.
Care Approach & Staff
The care approach at Maple Crest is centered on compassion and respect for residents. Many families have expressed gratitude for the attentive and loving nature of the staff, who strive to create a warm and welcoming environment. However, some reviews indicate that there may be inconsistencies in staff responsiveness and empathy, particularly during critical times.
Who They Serve
Maple Crest serves a diverse group of seniors, including those in need of long-term care, rehabilitation, and memory care. The facility aims to provide quality care for seniors facing various challenges, including those with Alzheimer’s and other medical conditions.
Living Options & Amenities
Residents at Maple Crest can enjoy a comfortable living environment with access to various amenities. The facility features a chapel for spiritual reflection and community gatherings, fostering a sense of connection among residents. Despite some concerns about the building’s condition, many reviews note the caring atmosphere inside.
What Families Say
Feedback from families is mixed. While some commend the staff for their compassion and dedication, others have raised concerns about the facility’s cleanliness and the staff’s responsiveness during critical moments. Positive experiences highlight the loving care provided to residents, while negative experiences point to issues with communication and empathy from staff during difficult times.
Room for Improvement
Several reviews mention concerns regarding the cleanliness of the facility, with reports of unsanitary conditions and maintenance issues. Additionally, some families expressed a desire for more empathetic communication from staff, especially during end-of-life care. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
Maple Crest Health Center offers a variety of services for seniors in Omaha, Nebraska, with a focus on compassionate care. While many families appreciate the dedication of the staff, there are notable concerns regarding the facility’s cleanliness and the need for improved communication during critical situations. Families considering Maple Crest for their loved ones may want to weigh these factors carefully.
