Overview
Immanuel: The Lighthouse, located in Omaha, Nebraska, is part of the Lakeside campus and provides skilled nursing, long-term care, rehabilitation, and hospice services. The community is designed to offer comfort and support for seniors, with a focus on individualized care. The Lighthouse is conveniently located near hospitals, pharmacies, shopping, and dining, making it an accessible option for families.
Services & Support
The Lighthouse offers a range of services including skilled nursing, long-term care, rehabilitation, and hospice care. Residents benefit from 24-hour nursing support, one-on-one rehabilitation services, and chef-prepared meals. The community also provides pastoral faith support, emphasizing a holistic approach to wellness for its residents.
Care Approach & Staff
The staff at The Lighthouse is described as kind and caring, with many families noting positive experiences and interactions. However, some reviews express concerns about staffing levels, suggesting that the facility may be understaffed at times, which can impact the quality of care. There are mixed experiences regarding staff responsiveness and compassion, with some families reporting issues with communication and care during critical moments.
Dining & Activities
Dining at The Lighthouse includes chef-prepared meals, which residents and families have generally found to be enjoyable. However, some reviews mention dissatisfaction with the food quality. The community aims to create a pleasant atmosphere for residents, with activities designed to foster engagement and interaction among residents and staff.
Location & Access
The Lighthouse is strategically located in west Omaha, providing easy access to essential services and amenities. Its proximity to CHI Health Lakeside Hospital and various shopping and dining options enhances convenience for residents and their families.
What Families Say
Families have shared a range of experiences at The Lighthouse. While many praise the staff for their kindness and dedication, others have raised concerns about communication and the handling of medical care. Overall, the community is noted for its supportive environment, although some families recommend researching thoroughly before making a decision.
Room for Improvement
Some families have expressed concerns about staff responsiveness and the potential for understaffing, which may affect the level of care provided. Additionally, there are mentions of communication issues, particularly regarding critical medical decisions and care plans.
Summary
Immanuel: The Lighthouse offers a supportive environment for seniors in Omaha, Nebraska, with a focus on individualized care and a range of services. While many families appreciate the kindness of the staff and the community atmosphere, there are areas for improvement regarding staffing and communication. Families are encouraged to consider these factors when evaluating care options for their loved ones.
