Overview
The Okey Companion and Care Services LLC, located in Omaha, Nebraska, is a family-owned non-medical home care company dedicated to enhancing the health and quality of life for its clients. The organization emphasizes treating clients with respect, dignity, compassion, and integrity, while also respecting diverse backgrounds and needs.
Services & Support
The Okey Companion and Care Services offers a range of services tailored to meet the needs of their clients. These services include personal care such as bathing and dressing assistance, companion care, transportation to medical appointments, light meal preparation, and feeding support during meal times. They also provide 24-hour services, ensuring that clients receive the care they require at any time.
Care Approach & Staff
The staff at Okey Companion and Care Services are described as compassionate and dedicated. They undergo background checks and are insured and bonded, providing an added layer of trust for families seeking care for their loved ones. Reviewers have highlighted the professionalism and kindness of some staff members, noting their ability to connect with clients and their families.
Who They Serve
Okey Companion and Care Services caters to a variety of clients, including those needing assistance with daily activities and transportation. Families have expressed gratitude for the support provided to their loved ones, particularly in helping with appointments and ensuring overall well-being.
What Families Say
Feedback from families has been mixed. While many express satisfaction with the quality of care and the dedication of specific caregivers, some have reported issues with scheduling and communication. For instance, one family noted a positive experience with a caregiver who was attentive and thorough, while others expressed frustration over missed appointments and lack of follow-up.
Room for Improvement
Several reviews indicate areas for improvement, particularly regarding communication and reliability. Some families experienced challenges with scheduling and responsiveness from the office, which led to dissatisfaction despite the positive experiences with individual caregivers.
Summary
Overall, The Okey Companion and Care Services LLC provides a variety of non-medical home care services aimed at enhancing the quality of life for clients in Omaha, Nebraska. While many families appreciate the compassionate care provided by individual staff members, there are noted concerns about scheduling and communication that the company may need to address to improve overall client satisfaction.
