Overview
Nala Care, located in Omaha, Nebraska, is a non-medical home care organization dedicated to providing families with peace of mind. Their mission focuses on ensuring that loved ones facing aging and chronic health concerns can live with dignity and compassion in a safe environment.
Services & Support
Nala Care specializes in non-medical home care services, aimed at supporting individuals as they navigate the challenges associated with aging and chronic health issues. The organization emphasizes compassion and quality care, ensuring that clients are treated with kindness and respect in their own homes.
Care Approach & Staff
The staff at Nala Care is frequently described as professional, compassionate, and responsive. Families have noted the importance of effective communication, with the organization providing regular updates and coordination throughout the care process. However, some concerns have been raised regarding the communication practices within the company, particularly related to new hires and staff coordination.
Who They Serve
Nala Care serves families seeking reliable non-medical home care for their loved ones, particularly those facing the challenges of aging or chronic health conditions. The organization aims to provide a supportive environment where clients can maintain their dignity and quality of life.
Room for Improvement
Several reviews indicate that Nala Care may need to enhance its communication practices, especially regarding the onboarding of new employees and coordination among staff. Instances of delayed start dates and a lack of timely responses have been highlighted, suggesting that improvements in internal communication could benefit both employees and clients.
What Families Say
Feedback from families has been mixed. While some commend Nala Care for its professional and compassionate staff, others express significant concerns about the company’s communication and management practices. Reports of untrustworthy behavior and a lack of concern for both employees and clients have been noted, leading to calls for improvements in how the organization operates.
Summary
Nala Care aims to provide compassionate non-medical home care services in Omaha, Nebraska, but faces challenges regarding internal communication and employee satisfaction. While many families appreciate the professionalism of the caregivers, there are notable concerns about management practices that could impact the quality of care provided to clients.
