Overview
FirstLight Home Care of Omaha, located in Omaha, Nebraska, is dedicated to providing reliable and compassionate care to adults in need of additional support. This home care company serves a diverse clientele, including seniors, veterans, and individuals recovering from illness or surgery. Their mission is to ensure that families have peace of mind by delivering 24-hour compassionate care, enabling loved ones to enjoy a quality life in the comfort of their own homes.
Services & Support
FirstLight Home Care offers a variety of services designed to assist adults with daily tasks. These include companionship, laundry, transportation, medication reminders, and personal hygiene support. The caregivers aim to customize care plans that fit the unique needs of each individual, ensuring that they receive the necessary support to maintain their independence.
Care Approach & Staff
The staff at FirstLight Home Care is often described as professional, dependable, and compassionate. Families have noted that caregivers are attentive and respectful, particularly in sensitive situations, such as end-of-life care. Many reviews highlight the staff’s ability to connect with clients on a personal level, fostering a welcoming environment that encourages companionship and support.
Who They Serve
FirstLight Home Care serves a broad range of clients, including seniors, veterans, and adults living with dementia. They also provide care for individuals recovering from illnesses or surgeries. Their services are tailored to meet the specific needs of each client, allowing them to age in place comfortably and with dignity.
Room for Improvement
While many families have praised the services provided by FirstLight Home Care, there have been reports of unprofessional experiences, such as issues with caregiver assignments and communication. Some clients expressed disappointment regarding the handling of specific situations, which suggests that there may be areas for improvement in client communication and staff training.
Summary
FirstLight Home Care of Omaha offers a range of in-home caregiving services aimed at supporting adults and seniors in their daily lives. With a focus on compassion and reliability, the staff strives to create a positive experience for clients and their families. Although there are areas for improvement in communication, the overall feedback highlights a commitment to quality care and support.
