Overview
Compassion Care Senior Services, located in Omaha, Nebraska, provides home health care services with a focus on compassionate support for seniors. With over two decades of experience in the caregiving industry, the management emphasizes a person-centered approach, ensuring that clients receive care as if they were part of the family.
Services & Support
Compassion Care offers a variety of services tailored to meet the needs of seniors. Their offerings include 24-hour care, companion care, and specialized Alzheimer’s care. The staff is trained to assist with daily functions and provide emotional support, ensuring a safe and comforting home environment for clients. The caregivers aim to build relationships with the seniors, often becoming like family members to them.
Care Approach & Staff
The caregivers at Compassion Care are frequently described as courteous and compassionate. Clients have expressed appreciation for the drivers, noting their punctuality and friendly demeanor. While some scheduling issues have been reported, many clients have had positive experiences with specific staff members, highlighting their ability to make rides enjoyable and comfortable.
Who They Serve
Compassion Care primarily serves seniors who require assistance with daily living activities, companionship, and specialized care for conditions like Alzheimer’s and dementia. Their goal is to enhance the quality of life for seniors, enabling them to remain safely at home.
Service Area
Based in Omaha, Nebraska, Compassion Care provides services to the surrounding areas, focusing on delivering reliable and compassionate care to seniors in need.
Scheduling & Availability
Some clients have noted challenges with scheduling, including instances of late pickups and changes that left them waiting. However, there are also positive remarks about the reliability of certain drivers, indicating that experiences may vary.
What Families Say
Reviews reflect a mix of experiences with Compassion Care. While many clients appreciate the courteous and compassionate nature of the drivers, there have been concerns about scheduling and communication. Some families have expressed frustration with the responsiveness of the business, citing difficulties in reaching out for assistance. Despite these issues, several clients have praised the overall service, emphasizing the positive interactions with specific staff members.
Room for Improvement
There appear to be recurring concerns regarding scheduling and communication, with multiple clients reporting issues related to timely pickups and difficulty in contacting the business. Addressing these areas may enhance the overall experience for clients.
Summary
Compassion Care Senior Services offers a range of home health care services in Omaha, Nebraska, with a focus on compassionate and personalized care for seniors. While many clients appreciate the service and the kindness of the caregivers, there are noted areas for improvement, particularly in scheduling and communication. Overall, the organization strives to provide a supportive environment for seniors, ensuring their needs are met with dignity and respect.
