Overview
House of Hope Assisted Living, located in Omaha, Nebraska, offers a supportive environment for seniors seeking assistance with daily activities. As part of the Midwest Geriatrics nonprofit organization, House of Hope provides a range of services including assisted living, memory care, and skilled nursing. The facility is designed to foster a sense of community and belonging among residents.
Services & Support
House of Hope Assisted Living provides a variety of services aimed at ensuring residents receive the care they need. This includes assistance with daily living activities, memory care for those with cognitive challenges, and skilled nursing services. Residents can enjoy private apartments with large living spaces, and the facility offers housekeeping, laundry, and meal services to enhance the living experience.
Care Approach & Staff
The care team at House of Hope is noted for their professionalism and commitment to getting to know the residents personally. Families have expressed appreciation for the caring atmosphere, often describing the staff as a family caring for family. However, some reviews indicate frustrations with the administration, particularly regarding communication and responsiveness. Families have reported delays in receiving updates and challenges related to billing and transitioning to Medicaid.
Living Options & Amenities
Residents at House of Hope can enjoy private living spaces along with access to beautiful outdoor areas, including large backyards, a private gazebo, and gardens. The community also features a full social calendar, encouraging residents to engage in activities and shared interests.
What Families Say
Families generally highlight the cleanliness of the community and the caring nature of the staff. Many appreciate the serene location and the sense of community fostered within the facility. However, there are concerns regarding administrative communication and management practices, with some families feeling that they need to take extra steps to obtain necessary information.
Room for Improvement
While many families commend the quality of care provided at House of Hope, there are notable concerns regarding the administration’s responsiveness and communication practices. Some families have experienced difficulties in obtaining timely information about their loved ones and have faced challenges with billing processes. Addressing these administrative issues could enhance the overall experience for families and residents.
Summary
House of Hope Assisted Living in Omaha, Nebraska, is dedicated to providing a supportive and caring environment for seniors. With a range of services including assisted living and memory care, the facility aims to meet the diverse needs of its residents. While the community is praised for its caring staff and pleasant living conditions, improvements in administrative communication could further enhance the experience for families and residents alike.
