Overview
Bickford of Omaha Hickory, located in Omaha, Nebraska, offers a family-owned approach to assisted living, independent living, and memory care. The community emphasizes a supportive environment where residents can thrive while receiving personalized care. With a focus on maintaining a high quality of life, Bickford aims to ensure that each resident feels at home and is engaged in various activities.
Services & Support
Bickford provides a range of services tailored to meet the needs of its residents, including assistance with daily activities such as meals, grooming, and medication management. The community also offers memory care services designed for individuals with cognitive challenges. However, there have been reports of inconsistent staffing and issues with medication management, which raised concerns among families about the level of care provided.
Care Approach & Staff
The staff at Bickford of Omaha Hickory is described as caring and dedicated, with many families expressing appreciation for their involvement in residents’ lives. However, reviewers have noted staffing challenges, including a lack of full-time nurses and frequent staff changes. This inconsistency has led to concerns about the training of nursing staff, particularly in memory care settings.
Who They Serve
Bickford serves seniors requiring varying levels of care, including those transitioning from independent living to memory care. Families have reported positive experiences with the community’s ability to help residents adjust, although there have been instances of neglect that have caused distress among families.
Levels of Care
The facility offers assisted living, memory care, and independent living options. While many families appreciate the range of services, some have raised concerns about the quality of care in memory care, particularly regarding the management of residents’ health conditions, such as diabetes.
Dining & Activities
Residents at Bickford enjoy a variety of dining options, featuring scratch-made meals, and participate in numerous social activities. Families have highlighted the positive impact of these activities on resident engagement and well-being.
Room for Improvement
Several reviews point to significant issues related to care, including reports of residents being left in unsanitary conditions and a lack of timely medical attention. Families have expressed concerns about the overall cleanliness of the facility and the adequacy of staff training in memory care.
Summary
Bickford of Omaha Hickory provides a supportive environment for seniors, with a focus on personalized care and community engagement. While many families appreciate the caring staff and activities offered, there are notable concerns regarding staffing consistency, medication management, and overall resident care. Families considering this facility should weigh both the positive aspects and the areas needing improvement.
