Overview
Liberty House, located in North Platte, Nebraska, is an assisted living facility that has received significant criticism from residents and their families. Reviews indicate serious concerns about the quality of care and the overall living conditions within the facility.
Services & Support
The facility offers assisted living services; however, numerous reviews suggest that the support provided is inadequate. Residents have reported delays in medication administration and a lack of staff presence during critical times, raising concerns about the safety and well-being of those living there.
Care Approach & Staff
Feedback from residents highlights issues with staff professionalism and responsiveness. There are reports of staff being inattentive, with some residents noting that staff members were often preoccupied with personal conversations or their phones rather than attending to residents’ needs. The facility’s management has also been described as unapproachable and lacking in effective oversight.
Who They Serve
Liberty House serves individuals requiring assisted living, including those with varying levels of independence. However, the experiences shared by former residents suggest that the environment may not be suitable for everyone, particularly for those needing consistent and attentive care.
Levels of Care
As an assisted living facility, Liberty House is expected to provide a certain level of care. Unfortunately, reviews indicate that the actual care provided may fall short of expectations, with reports of insufficient staffing and inadequate supervision.
Living Options & Amenities
The living conditions at Liberty House have been described as deplorable by multiple reviewers. Concerns have been raised about the overall upkeep of the facility, with mentions of it being run down and poorly maintained. The dining options have also been criticized, with residents indicating that the food quality is lacking.
What Families Say
Families have expressed deep dissatisfaction with their loved ones’ experiences at Liberty House. Many have described the facility as unsafe and poorly managed, with some stating they would not recommend it to others. The overall sentiment reflects a strong desire for improvements or even closure of the facility due to the negative experiences reported.
Room for Improvement
There are numerous areas where Liberty House could improve, particularly in staffing levels, management oversight, and overall resident care. The recurring themes of neglect and inadequate response to resident needs suggest a pressing need for change.
Summary
Liberty House in North Platte, Nebraska, faces significant challenges as an assisted living facility. With numerous reports highlighting inadequate care, poor living conditions, and unprofessional staff behavior, families may want to carefully consider these factors when exploring options for their loved ones.
