Overview
Right at Home, located in Lincoln, Nebraska, provides trusted in-home care for seniors and adults with disabilities. The agency offers a range of services designed to help loved ones live independently at home, including companionship, hygiene support, respite care, and physical assistance. They emphasize the creation of custom care plans to meet the unique needs of each client.
Services & Support
Right at Home offers a variety of in-home care services available 24/7, including during holidays, weekends, evenings, and overnight. Their caregivers are trained to provide both companionship and physical assistance, ensuring that clients receive the support they need to maintain their quality of life at home. Families have noted that the caregivers are compassionate and attentive, contributing positively to the overall care experience.
Care Approach & Staff
The caregivers at Right at Home have received positive feedback for their cheerful and efficient service. Many families express appreciation for the quality of care their loved ones receive, highlighting the importance of having dedicated and caring individuals in their homes. However, there have been some concerns regarding communication among the office staff, with clients noting that information about schedule changes and care plans is not always effectively relayed.
Who They Serve
Right at Home primarily serves seniors and adults with disabilities who require assistance to live independently. Families have shared experiences of how the agency has supported their loved ones, particularly in times of need, such as after a medical event. The agency is recognized for its ability to provide timely support during critical moments.
What Families Say
Families have generally expressed satisfaction with the care provided by Right at Home. Many reviews commend the caregivers for their professionalism and the positive impact they have on clients’ lives. However, there are mixed feelings about the office staff’s responsiveness and communication, with some clients suggesting that improvements could be made in this area. Overall, the caregivers are often described as the standout aspect of the service.
Room for Improvement
While many families appreciate the quality of care from the caregivers, there are noted concerns regarding the office staff’s communication and coordination. Some clients have experienced issues with the relay of important information, which can lead to confusion regarding care schedules and plans. Addressing these communication gaps could enhance the overall experience for clients and their families.
Summary
Right at Home in Lincoln, Nebraska, offers a range of in-home care services tailored to the needs of seniors and adults with disabilities. With a focus on compassionate caregiving, the agency has garnered positive feedback for its caregivers, though communication among office staff presents areas for improvement. Families seeking reliable in-home care may find Right at Home a valuable option for their loved ones.
