Overview
Elite Professionals Home Care, located in Lincoln, Nebraska, is dedicated to providing high-quality home health care services. Their mission is to assist clients in maintaining independence while enjoying their preferred living situations. The organization emphasizes individualized care, working closely with clients’ physicians to ensure the best possible outcomes.
Services & Support
The services offered by Elite Professionals Home Care include physical therapy, occupational therapy, nursing care, and support for various personal needs. Clients have reported positive experiences with the physical therapists and occupational therapists, noting their professionalism and ability to tailor exercises and strategies to individual recovery needs. The staff is described as compassionate and attentive, often going above and beyond to assist clients in their recovery journeys.
Care Approach & Staff
The team at Elite Professionals Home Care is frequently praised for their knowledge, patience, and encouragement. Clients have highlighted the effectiveness of the physical and occupational therapy provided, particularly in recovery scenarios following surgeries. Staff members are noted for their respectful and supportive demeanor, helping clients navigate challenges such as mobility and daily living activities. The organization also offers 24/7 on-call support to address any urgent needs.
Who They Serve
Elite Professionals Home Care serves a diverse clientele, including individuals recovering from surgeries and those needing ongoing support due to chronic conditions. Families have expressed gratitude for the care provided to their loved ones, noting significant improvements in recovery and overall well-being.
Room for Improvement
While many families have shared positive experiences, there have been some concerns regarding the accuracy of information provided by staff, particularly related to transportation services covered by insurance. A few clients reported receiving incorrect information and noted the need for improved communication in this area.
Summary
Overall, Elite Professionals Home Care is recognized for its commitment to quality care and client satisfaction. With a focus on individualized support, the organization has made a positive impact on many clients’ recovery processes. Families appreciate the compassionate and skilled staff, though there is room for improvement in communication regarding insurance-related inquiries.
