Overview
Waterford at College View, located in Lincoln, Nebraska, is an Assisted Living community that emphasizes a home-like atmosphere with a variety of amenities and activities. The facility is staffed by a team of professionals committed to providing care with dignity and compassion. Their approach is centered on customer service and creating a supportive environment for residents.
Services & Support
Waterford at College View offers Assisted Living and Memory Care services. The community is designed to support residents’ needs through a range of activities that promote socialization and engagement. Families have noted the importance of these services, highlighting the dedication of the staff to ensure that residents feel at home and receive the appropriate care.
Care Approach & Staff
The staff at Waterford at College View has received mixed feedback from families. While some reviews praise the kindness and dedication of the team, others express concerns about communication regarding care and the emotional well-being of residents. Many families appreciate the efforts of specific staff members who go above and beyond to create a welcoming environment and provide support during challenging times.
Who They Serve
Waterford at College View serves seniors who require assistance with daily living activities and those needing memory care. The community is designed for individuals looking for a supportive environment that promotes independence while ensuring safety and care.
Living Options & Amenities
The community offers a range of amenities aimed at enhancing the residents’ quality of life. Families have remarked on the variety of activities available, which cater to different interests and skill levels, helping to foster a sense of community among residents.
What Families Say
Reviews from families reflect a mix of experiences at Waterford at College View. Many commend the staff for their kindness and dedication, noting that the environment feels warm and welcoming. However, some families have raised concerns about the communication of care details and the handling of sensitive situations, indicating a need for improvement in these areas.
Room for Improvement
While many families appreciate the caring nature of the staff, there are notable concerns regarding communication about care and the emotional support provided to residents. Some families have expressed dissatisfaction with how certain situations were handled, suggesting that improvements could be made in these aspects of care.
Summary
Waterford at College View offers a supportive environment for seniors in Lincoln, Nebraska, with a focus on Assisted Living and Memory Care services. While the community is praised for its dedicated staff and engaging activities, families have highlighted areas for improvement, particularly in communication and emotional support. Overall, Waterford strives to create a home-like atmosphere where residents can thrive.
