Overview
Missoula Health and Rehabilitation, located in Missoula, Montana, is dedicated to providing a range of care services including skilled nursing, rehabilitation therapy, post-acute care, long-term care, and hospice programs. The facility aims to create a peaceful environment for residents, featuring outdoor walking paths, gardens, and fountains for the enjoyment of residents and their families.
Services & Support
The center offers a variety of services designed to meet diverse care needs. This includes 24-hour skilled nursing, short-term rehabilitation, long-term care, and respite stays. The facility also provides personalized therapy programs to help residents regain mobility and independence after illness, injury, or surgery. Families can expect a supportive environment where unique preferences are considered in meal choices and activities.
Care Approach & Staff
Missoula Health and Rehabilitation is staffed with a dedicated team that includes nurses, certified nursing assistants (CNAs), and therapists available around the clock. Families have expressed appreciation for the staff’s kindness and commitment to care, highlighting their efforts to advocate for and educate residents and their families. However, some reviews indicate concerns regarding management and staffing levels, with reports of unprofessional behavior and insufficient staff to meet residents’ needs.
Dining & Activities
While the facility aims to provide engaging activities and personalized meal choices, some reviews have criticized the quality of food, describing it as canned and unappetizing. The dietary department does organize special events for residents and families, but there are concerns about the overall dining experience.
Location & Access
Missoula Health and Rehabilitation is situated in a quiet neighborhood in Missoula, MT, providing a serene setting for residents. The facility is designed to be accessible for families and visitors, with amenities that foster a welcoming atmosphere.
What Families Say
Feedback from families is mixed. Many appreciate the compassionate care provided by the staff, noting their dedication and ability to handle challenging situations. However, some families have reported negative experiences, citing issues with cleanliness, unpleasant odors, and management practices that they found concerning.
Room for Improvement
Several reviews highlight areas needing attention, such as the cleanliness of the facility and the quality of food served. There are also mentions of management practices that may impact the overall resident experience, suggesting a need for improved communication and support for both residents and their families.
Summary
Overall, Missoula Health and Rehabilitation offers a range of care services in a peaceful environment. While the staff is often praised for their compassion and dedication, there are notable concerns regarding management, cleanliness, and dining experiences. Families considering this facility should weigh these factors when making decisions about care for their loved ones.