Overview
Addus HomeCare, located in Missoula, Montana, has been a provider of personal home care and support services for over 40 years. The organization is dedicated to delivering high-quality, cost-effective care that allows individuals to remain comfortably and confidently in their homes. Their approach emphasizes the importance of caregiver-client relationships and aims to meet the specific needs of each individual.
Services & Support
Addus HomeCare offers a range of in-home supportive services, including assistance with daily living activities, skilled healthcare services, and comfort care for both patients and their families. Their caregivers are described as compassionate and engaged, focusing on building meaningful relationships with those they serve.
Care Approach & Staff
The staff at Addus HomeCare includes a team of dedicated caregivers and support personnel who work collaboratively to ensure quality care. Feedback from employees highlights a positive team environment, with many expressing satisfaction with their roles and the support provided by the management team. However, some challenges have been noted regarding staffing, particularly in finding qualified caregivers due to changing regulations.
Who They Serve
Addus HomeCare serves a diverse clientele, providing personalized care tailored to the unique needs of each individual. The organization is committed to supporting families during difficult times, as demonstrated by a family member’s experience where Addus facilitated care for a loved one during a crisis.
What Families Say
Families have shared mixed experiences with Addus HomeCare. Positive reviews emphasize the dedication and support from the management and caregivers, noting their willingness to assist during challenging times. However, there are concerns regarding staff conduct and cleanliness, with one family member expressing dissatisfaction with an incident involving caregiver behavior. This reflects the need for ongoing training and oversight to ensure consistent quality of care.
Room for Improvement
While many families appreciate the support from Addus HomeCare, there are areas identified for improvement, particularly concerning staff training and management oversight. Ensuring that all caregivers meet high standards of professionalism and care is essential for maintaining trust and satisfaction among clients and their families.
Summary
Addus HomeCare in Missoula, Montana, is committed to providing high-quality home care services. With a focus on building relationships and meeting individual needs, they strive to support clients and their families. While many families have had positive experiences, attention to staff training and conduct is necessary to enhance overall service quality.
