Overview
Touchmark on Saddle Drive, located in Helena, Montana, is a senior living community that emphasizes a lifestyle of comfort and enjoyment. Nestled at the foothills of the Montana Rockies, it offers a range of services including independent living, assisted living, and memory care. The community is designed to provide a warm and welcoming environment, featuring beautifully landscaped walking paths, gardens, and a boutique-style health and fitness studio.
Services & Support
Touchmark on Saddle Drive provides a continuum of care that includes assisted living, memory care, and hospice services. Residents can benefit from scheduled transportation for errands or appointments, as well as a variety of dining options, including chef-prepared meals in an elegant dining room and casual snacks in the bistro.
Care Approach & Staff
The staff at Touchmark is noted for their professionalism and compassion. Many reviews highlight the attentive and friendly nature of the team, which contributes to a positive living experience. Residents and their families often express appreciation for the supportive environment fostered by the staff, who are committed to enriching the lives of those they care for.
Who They Serve
Touchmark on Saddle Drive serves a diverse population of seniors, offering various living options tailored to individual needs. This includes independent living for those seeking autonomy, assisted living for those requiring additional support, and specialized memory care for residents with cognitive challenges.
Dining & Activities
The dining experience at Touchmark is frequently praised, with many reviewers noting the quality of the food and the dedication of the kitchen staff. In addition to dining, the community offers a range of activities designed to engage residents, including live music and fitness classes, fostering a vibrant community atmosphere.
Room for Improvement
Despite many positive aspects, some reviews mention concerns regarding transparency and communication from management. A few families reported feeling misled during the admission process and expressed dissatisfaction with the handling of resident care. These issues suggest a need for improved communication and trust-building between staff and families.
Summary
Overall, Touchmark on Saddle Drive presents a blend of compassionate care and community engagement in Helena, Montana. While many residents and families appreciate the supportive staff and quality amenities, there are notable concerns regarding management practices that potential residents should consider. Families are encouraged to visit and engage with the community to better understand the environment and services offered.
