Overview
Big Sky Care Center, located in Helena, Montana, offers rehabilitation services but has faced significant criticism regarding the quality of care provided. Reviews indicate a troubling environment, with multiple accounts of poor nursing care and inadequate facility conditions.
Services & Support
The center provides rehabilitation services, which are essential for residents recovering from surgeries or medical conditions. However, feedback from families highlights serious concerns about the execution of these services, with reports of missed medications and inadequate support for residents.
Care Approach & Staff
Reviews suggest a wide disparity in the quality of care provided by the staff. While some staff members are described as caring and competent, many others are noted for their incompetence, leading to significant distress for residents. The management has reportedly experienced changes, with key leadership positions being filled by less experienced individuals, which may have impacted the overall care quality.
Living Options & Amenities
The facility is described as poorly maintained, with several residents noting cleanliness issues. Shared bathrooms have been reported as unsanitary, and the overall environment has been characterized as uninviting. Although there are some activities like bingo, the general consensus is that the amenities do not meet acceptable standards.
Dining & Activities
Dining experiences at Big Sky Care Center have been widely criticized. Reviews indicate that meals are often cold, soggy, and unpalatable, contributing to residents’ dissatisfaction. These issues, combined with the overall lack of cleanliness, have led to a negative perception of the facility’s commitment to providing a supportive living environment.
Room for Improvement
There are significant areas needing improvement at Big Sky Care Center, particularly in staff training, facility maintenance, and overall cleanliness. The reviews reflect a pressing need for enhanced oversight and a more compassionate approach to resident care.
Summary
In summary, Big Sky Care Center in Helena, Montana, faces serious challenges regarding the quality of care and living conditions. While the facility offers rehabilitation services, numerous reviews express deep concern over the staff’s competency and the overall environment, indicating a need for substantial improvements to meet the needs of its residents.
