Overview
Edgewood Helena, located in Helena, Montana, is a senior living community recognized for its commitment to providing personalized care in a warm and inviting atmosphere. With a focus on assisted living and memory care, Edgewood Helena aims to enhance the quality of life for its residents through engaging activities and dedicated support.
Services & Support
Edgewood Helena offers a range of services tailored to meet the diverse needs of seniors. These include assisted living, memory care, respite care, and rehabilitation services. The community also provides on-site therapy services through its healthcare division, CaringEdge, ensuring residents have access to comprehensive medical support.
Care Approach & Staff
The staff at Edgewood Helena are noted for their professionalism, compassion, and dedication to resident care. Many reviews highlight the team’s ability to create a supportive environment, particularly in the memory care unit, where residents receive personalized attention. Families appreciate the team’s proactive approach to care, especially during medical incidents, and the detailed communication regarding residents’ well-being.
Who They Serve
Edgewood Helena serves a variety of seniors, including those in need of assisted living and specialized memory care. The community is designed to support residents at different stages of their aging journey, providing a safe and nurturing environment where they can thrive.
Living Options & Amenities
The community features a homelike atmosphere with scenic mountain views, contributing to a peaceful living experience. Residents can enjoy a variety of activities, social events, and the opportunity to engage with fellow residents. The dining experience is also emphasized, with many reviews praising the quality and variety of meals provided.
Dining & Activities
Dining at Edgewood Helena is described as enjoyable, with residents appreciating the ample and delicious meals served by a friendly food service team. Activities are designed to keep residents engaged and socially active, fostering a sense of community and belonging.
What Families Say
Families have expressed a range of experiences at Edgewood Helena. Many commend the caring staff and the positive atmosphere, noting that their loved ones feel happy and well cared for. However, there are also concerns raised about inconsistencies in care, particularly regarding communication and responsiveness to residents’ needs. Overall, the community is praised for its supportive environment, although some families have shared experiences that warrant attention.
Room for Improvement
While many families report positive experiences with the care and atmosphere at Edgewood Helena, some have raised concerns about the level of communication and responsiveness in certain situations. Instances of inadequate personal care and lack of timely updates on residents’ conditions have been noted, indicating areas where the facility could enhance its service quality.
Summary
In summary, Edgewood Helena provides a welcoming environment for seniors seeking assisted living and memory care in Helena, Montana. With a strong emphasis on personalized care and community engagement, families can find comfort in knowing their loved ones are in a supportive setting. While there are commendable aspects of the facility, addressing the concerns raised by some families will be essential for maintaining the high standard of care that Edgewood Helena aims to uphold.
