Overview
MorningStar Senior Living of Billings, located in Billings, Montana, offers a variety of senior living options, including independent living, assisted living, and specialized memory care. The facility features 32 cottages, 72 independent living suites, and 70 assisted living suites. Additionally, it has a secure Reflections Neighborhood with 36 suites dedicated to individualized care for residents with Alzheimer’s and other dementia-related conditions. The community is set in a park-like environment, conveniently close to shopping, restaurants, and medical facilities.
Services & Support
MorningStar provides a range of services designed to support the diverse needs of its residents. These include assistance with daily living activities in assisted living, specialized memory care, and engaging social activities. Residents have access to chef-inspired dining options that cater to various tastes, promoting both comfort and nutrition. The facility also prioritizes resident engagement, as evidenced by its recognition with LifeLoop’s 2024 “Communities That Shine” Award.
Care Approach & Staff
The staff at MorningStar is noted for being attentive and caring. Families have expressed appreciation for the support provided during transitions, especially when moving residents into assisted living or memory care. Many reviews highlight the kindness and professionalism of the staff, with caregivers being described as respectful and responsive to residents’ needs. However, some feedback indicates that there may be challenges regarding staffing levels and responsiveness at times.
Who They Serve
MorningStar serves a diverse population of seniors, including those requiring independent living, assisted living, and memory care. Families have shared positive experiences regarding the care provided to residents recovering from medical events, such as strokes, as well as those with cognitive impairments. The community appears to foster a friendly environment, encouraging socialization among residents.
Living Options & Amenities
The community offers various living options, including spacious apartments with beautiful views and well-maintained grounds. The amenities include courtyards, a game room, and a bistro, all aimed at enhancing the quality of life for residents. Families have noted the importance of social events in keeping residents active and engaged.
Dining & Activities
Dining at MorningStar is characterized by a varied menu that includes both comfort food and more adventurous options. Residents and their families have praised the food quality and the dining experience. Activities are designed to promote engagement and socialization, contributing to the overall well-being of the residents.
Room for Improvement
While many families have had positive experiences, there are concerns regarding staffing responsiveness, particularly in urgent situations. Some reviews mention instances where residents did not receive timely assistance, leading to distress. Additionally, there have been reports of administrative challenges, particularly related to billing and communication.
Summary
MorningStar Senior Living of Billings offers a comprehensive range of services for seniors in a supportive environment. With a focus on personalized care and resident engagement, the facility provides various living options and amenities that cater to the needs of its residents. While many families report satisfaction with the care and community atmosphere, there are areas identified for improvement, particularly in staffing responsiveness and administrative processes.
