Overview
SYNERGY HomeCare, located in Billings, Montana, provides non-medical in-home care tailored to the needs of individuals facing aging, disability, illness, or injury. Their services include companion care, homemaking, personal care, and transportation. SYNERGY HomeCare aims to build connections and enhance the lives of those they care for through what they refer to as the “Synergy Effect.”
Services & Support
The agency offers a range of services designed to meet the unique needs of clients. This includes assistance for veterans, private individuals, and support in navigating long-term care insurance. Families can expect a customized home care plan that addresses their specific situation, ensuring that care is both compassionate and effective.
Care Approach & Staff
The caregivers at SYNERGY HomeCare are frequently described as kind, attentive, and dedicated to their clients’ needs. Many reviews highlight the staff’s ability to anticipate the needs of patients and their commitment to providing high-quality care. The company places a strong emphasis on supporting both caregivers and clients, fostering a positive environment that benefits everyone involved.
Who They Serve
SYNERGY HomeCare serves a diverse clientele, including elderly individuals, those recovering from surgery, and people requiring ongoing support due to chronic conditions. Their services are designed to accommodate a variety of situations, ranging from short-term assistance to long-term care.
Scheduling & Availability
Families have noted the ease of scheduling services with SYNERGY HomeCare. The agency is able to provide caregivers quickly, even in emergency situations, which has been a significant relief for families needing immediate support.
What Families Say
Families express a high level of satisfaction with the care provided by SYNERGY HomeCare. Many reviews commend the professionalism and responsiveness of the staff, as well as the compassionate care their loved ones receive. One family shared their experience of needing urgent care for a parent and appreciated how quickly and effectively the agency responded, preventing a potential hospital visit.
Room for Improvement
While many families have had positive experiences, there have been occasional reports of inconsistent caregiver attendance. Some families noted instances where caregivers did not show up as scheduled, which raised concerns about reliability.
Summary
SYNERGY HomeCare in Billings, Montana, offers a comprehensive range of non-medical in-home care services, supported by a dedicated team of caregivers. Many families have praised the agency for its compassionate approach and effective communication. However, there are areas for improvement regarding caregiver reliability. Overall, SYNERGY HomeCare is recognized for its commitment to enhancing the lives of those they serve.
