Overview
Cornerstone Caregiving, located in Billings, Montana, is a senior in-home care service dedicated to helping loved ones remain in the comfort of their own homes. They offer personalized care services tailored to seniors, including support for chronic illnesses, recovery, Alzheimer’s, and dementia. The organization prides itself on flexible scheduling, providing care from one hour to 24/7, ensuring that each client’s unique needs are met.
Services & Support
Cornerstone Caregiving provides a wide range of services designed to support the health and well-being of seniors. Their offerings include assistance with bathing, dressing, meal preparation, medication management, transportation, and incontinence care. They also offer companionship to keep spirits high and help seniors stay active safely. For families needing a break, respite care services are available, allowing caregivers to take time off while ensuring their loved ones continue to receive quality care.
Care Approach & Staff
The caregivers at Cornerstone Caregiving are frequently described as compassionate and patient. Families have noted that caregivers not only provide essential daily assistance but also offer emotional support and companionship. Staff members are commended for their professionalism and ability to connect with clients, enhancing the overall care experience. The management team is recognized for maintaining effective communication and flexibility in scheduling, adapting to the changing needs of families.
Who They Serve
Cornerstone Caregiving primarily serves seniors, including those dealing with chronic illnesses, recovery needs, and cognitive impairments such as Alzheimer’s and dementia. Their services cater to individuals who wish to age in place comfortably and safely.
Service Area
Cornerstone Caregiving operates in Billings and the surrounding areas, allowing them to reach a broader community of families seeking in-home care services.
Scheduling & Availability
Families have expressed satisfaction with Cornerstone Caregiving’s ability to keep schedules up-to-date while remaining flexible. This adaptability is particularly valued by those whose care needs may change frequently.
Insurance & Billing
While specific details regarding insurance and billing were not provided, families have noted a generally positive experience with the service, indicating that the organization works to accommodate various financial situations.
What Families Say
Reviews highlight the positive experiences families have had with Cornerstone Caregiving. Many families appreciate the reliable and compassionate care provided, with specific mentions of caregivers who have made significant impacts on their loved ones’ lives. However, there are also concerns raised about communication and scheduling inconsistencies, indicating room for improvement in these areas.
Room for Improvement
Some families have expressed concerns regarding communication, particularly about scheduling and caregiver assignments. Instances of caregivers being sent from distant locations to provide care have been noted as a potential area for improvement.
Summary
Cornerstone Caregiving in Billings, Montana, offers a comprehensive range of in-home care services designed to support seniors in their daily lives. With a focus on compassionate and patient care, the organization has garnered positive feedback from families, though there are areas for improvement in communication and scheduling. Overall, Cornerstone Caregiving is committed to providing quality support to those in need.
