Overview
Villa River Ridge Assisted Living, located in Billings, Montana, offers a supportive environment for seniors seeking assisted living and memory care services. The facility is designed to create a welcoming and home-like atmosphere, where residents can feel safe and connected.
Services & Support
The community provides various services aimed at enhancing the quality of life for its residents. This includes assistance with daily activities, memory care support, and opportunities for social engagement through organized activities and outings. Residents often enjoy field trips to local attractions, such as Zoo Montana, which contributes to a vibrant community life.
Care Approach & Staff
Residents and their families have noted the caring nature of the staff, who are described as attentive and dedicated. Staff members regularly check in on residents to ensure their well-being, fostering strong relationships that contribute to a family-like atmosphere. However, there have been concerns raised regarding the handling of specific incidents involving residents, which have led to negative experiences for some families.
Who They Serve
Villa River Ridge caters to seniors in need of assisted living and memory care. The facility is designed to support individuals with varying levels of care needs, ensuring that residents receive appropriate assistance tailored to their personal circumstances.
Living Options & Amenities
The facility is noted for its clean living spaces and pet-friendly policies, which can enhance the comfort of residents. The welcoming environment is complemented by various amenities that encourage social interaction and engagement among residents.
Dining & Activities
Dining at Villa River Ridge is highlighted as a positive aspect, with meals provided that cater to residents’ needs. Additionally, the community organizes a range of activities, including seasonal events like trick-or-treating, although some residents have expressed disappointment regarding participation in these events.
Room for Improvement
While many reviews reflect positive experiences, there have been significant concerns regarding the handling of resident admissions and incidents. One family reported a distressing experience where their loved one was asked to leave the facility after a single incident, raising questions about the facility’s approach to resident care and conflict resolution.
Summary
Villa River Ridge Assisted Living in Billings, Montana, offers a range of services for seniors, with a focus on creating a supportive and engaging living environment. While many residents and families appreciate the caring staff and community atmosphere, there are areas that require attention, particularly in managing resident incidents and ensuring consistent communication with families.
