Overview
St. Croix Hospice, located in St Peters, Missouri, offers hospice care and comfort tailored to the individual needs of patients and their families. Their mission is to help families focus on quality of life without being limited by a diagnosis. St. Croix Hospice aims to provide care with dignity, respect, and compassion, ensuring that patients receive the support they need during end-of-life transitions.
Services & Support
St. Croix Hospice provides comprehensive hospice services, including 24/7 caregiver availability, ensuring support during nights, weekends, and holidays. Their holistic approach includes physical, emotional, and spiritual support, with a focus on family involvement. They offer specialized programs such as the North Star Dementia Program™, which is designed to manage symptoms of Alzheimer’s and dementia, and the Voyage Vigil Program®, which increases caregiver presence as patients approach end-of-life stages.
Care Approach & Staff
The clinical team at St. Croix Hospice is noted for their dedication to providing high-quality care. They emphasize education and support for families, aiming to enhance the quality of time spent with loved ones. However, some families have reported issues with timely medication administration and communication, indicating a need for improvement in operational efficiency and responsiveness.
Who They Serve
St. Croix Hospice serves patients in various settings, including private residences, nursing homes, and assisted living facilities. They are committed to reaching out to patients who may not typically seek end-of-life care, ensuring that no one is turned away due to financial constraints.
Room for Improvement
Several reviews highlight concerns regarding the timely delivery of medication and overall communication from the hospice team. Families have expressed dissatisfaction with experiences where their loved ones faced delays in receiving necessary comfort measures, which impacted their quality of care during critical times.
Summary
St. Croix Hospice provides essential hospice services in St Peters, Missouri, with a focus on individualized care and family support. While they have a dedicated clinical team and offer various specialized programs, feedback from families indicates areas needing attention, particularly in medication management and communication. Families considering St. Croix Hospice may want to weigh these experiences alongside the compassionate care they strive to deliver.