Overview
St. John’s Place, located in St. Louis, Missouri, offers a range of care services, including respite care. The facility has received mixed feedback from families regarding the quality of care and overall experience.
Services & Support
St. John’s Place provides respite care, which is designed to give temporary relief to family caregivers. However, reviews indicate significant concerns about the quality of care provided, including cleanliness and staff availability.
Care Approach & Staff
Feedback from families highlights a lack of consistent staff presence and attentiveness. Some reviews mention that staff members were not responsive to urgent needs, such as pain management and personal hygiene. Positive comments about specific staff members exist, but overall, there are serious concerns regarding the care approach and communication with families.
Who They Serve
St. John’s Place serves a variety of residents, including those recovering from significant health events, such as car accidents. Some families reported positive experiences, particularly regarding recovery and rehabilitation support.
Dining & Activities
While specific details about dining services were not provided, there are mentions of activities that residents can engage in, suggesting that the facility does offer some form of recreational programming.
Room for Improvement
Multiple reviews express dissatisfaction with the cleanliness of the facility and the responsiveness of the staff. Concerns were raised about the management of personal care, such as changing dressings and providing timely assistance to residents. Families have noted the need for better communication and transparency regarding care practices.
Summary
St. John’s Place has garnered a mix of reviews, with some families appreciating the care their loved ones received, particularly during rehabilitation. However, significant concerns about staff responsiveness, cleanliness, and overall care quality have been highlighted. Families considering this facility should conduct thorough research and possibly visit to assess the environment and care standards.
