Overview
Oak Knoll Skilled Nursing & Rehabilitation Center, located in St. Louis, Missouri, is a family-owned facility with over 20 years of experience in providing care for the elderly and disabled. The center offers skilled nursing and rehabilitation services, aiming to create a comfortable, homelike environment while addressing residents’ medical needs.
Services & Support
The facility provides skilled nursing care and rehabilitation services, designed to support residents in their recovery and daily living. The center features a state-of-the-art therapy and fitness room, along with private rooms and recreational areas, promoting both physical and social well-being.
Care Approach & Staff
While some reviews mention that the staff is professional and caring, there are contrasting reports regarding the quality of care provided. Positive feedback highlights the dedication of long-term staff members, indicating a commitment to resident well-being. However, there are also serious concerns raised about staff behavior and responsiveness, with reports of inadequate hygiene care and a lack of compassion in assisting residents.
Dining & Activities
The dining experience has been criticized, with reports indicating that food is not prepared or served with the residents’ dignity in mind. Concerns have also been raised about staff interactions during mealtime, suggesting a lack of engagement and care in feeding residents who require assistance.
Room for Improvement
There are significant concerns regarding the overall care environment at Oak Knoll, particularly related to staff attitudes and responsiveness. Reports of theft and disregard for residents’ needs have been noted, indicating a need for improvement in oversight and staff training to ensure a safe and compassionate atmosphere.
Summary
Oak Knoll Skilled Nursing & Rehabilitation Center offers essential services for skilled nursing and rehabilitation, but it faces challenges related to staff conduct and care quality as reflected in various reviews. Families considering this facility may want to weigh both the positive aspects of long-term staff and the serious concerns raised by residents and their families.
