Overview
Chestnut Rehab And Nursing, located in St. Louis, Missouri, is a facility that offers a range of services including skilled nursing, rehabilitation, and hospice care. The center aims to provide a warm and welcoming atmosphere for residents, emphasizing personalized care plans and a supportive community environment.
Services & Support
The facility provides a variety of services designed to meet the diverse needs of its residents. These include skilled nursing, post-acute therapy, and hospice care. The rehabilitation services are particularly noted for their effectiveness, with many residents benefiting from tailored therapy programs that focus on regaining strength and mobility.
Care Approach & Staff
Chestnut Rehab And Nursing emphasizes a personalized approach to care, with dedicated staff members working closely with residents and their families to develop effective care plans. However, some reviews indicate challenges with staff responsiveness and overall care quality, suggesting that while some staff members demonstrate dedication and compassion, there are concerns about the attentiveness and availability of others.
Living Options & Amenities
Residents at Chestnut Rehab And Nursing can enjoy a range of amenities designed to enhance their quality of life. The facility features chef-prepared meals and various interactive activity programs, such as crafts and games, which are highlighted by families as enriching aspects of daily life.
What Families Say
Feedback from families is mixed. Many appreciate the friendly environment and the dedication of the therapy staff, noting that their loved ones have made significant progress in rehabilitation. However, there are serious concerns about the quality of care, with multiple reports of inadequate attention to residents’ needs, including issues with bedsores and overall cleanliness of the facility. Some families have expressed deep dissatisfaction with the administration’s responsiveness and the level of care provided.
Room for Improvement
Several reviews point to a need for improvement in staff responsiveness and overall care quality. Specific concerns include delays in assistance for residents, cleanliness issues, and inadequate management communication. Families have expressed that these factors significantly impact the well-being of their loved ones.
Summary
Chestnut Rehab And Nursing offers a range of services aimed at providing quality care in a supportive environment. While the facility has strengths in its rehabilitation programs and some dedicated staff, feedback indicates that there are critical areas needing attention, particularly regarding staff responsiveness and care quality. Families considering this facility are encouraged to weigh the positive aspects against the concerns raised in reviews.
