Overview
Atrium Place Health and Rehabilitation, located in St. Louis, Missouri, offers a range of clinical services aimed at addressing the diverse health needs of its residents. Despite its extensive offerings, the facility has received mixed reviews regarding the quality of care and management practices.
Services & Support
Atrium Place provides a variety of therapy services, including occupational therapy, tailored to meet the individual needs of residents. However, concerns have been raised regarding the adequacy of staffing, which has impacted the level of care provided. Families have reported instances of delayed responses to call lights and insufficient monitoring of residents, particularly those requiring closer supervision.
Care Approach & Staff
The care approach at Atrium Place is characterized by a commitment to clinical excellence, with skilled professionals executing various procedures. However, reviews indicate significant issues with management, particularly regarding staff morale and professionalism. Many former employees and families have expressed dissatisfaction with the administration’s attitude and the overall work environment, which they describe as clicky and unwelcoming.
Who They Serve
Atrium Place serves a diverse population, including individuals requiring rehabilitation and long-term care. Families have shared varying experiences, with some noting positive interactions with staff, while others have voiced serious concerns about the level of care their loved ones received.
Levels of Care
The facility offers skilled nursing and rehabilitation services. However, several reviews indicate that residents may not receive the level of therapy and monitoring that they require, which has led to negative outcomes for some individuals.
Dining & Activities
While some residents have appreciated the activities offered at Atrium Place, including a store for residents, others have criticized the quality of dining services. Complaints have been made about the food provided, with reports of inconsistencies in meal quality and service.
What Families Say
Feedback from families is notably mixed. While some have praised the caring nature of certain staff members, others have reported distressing experiences related to inadequate care and poor communication. Many families have advised against placing loved ones in this facility, citing concerns about safety and attention to residents’ needs.
Room for Improvement
Numerous reviews highlight a pressing need for improvements in management and staffing levels. Families have expressed that a more professional environment could enhance the quality of care and reduce staff turnover, ultimately benefiting residents.
Summary
Atrium Place Health and Rehabilitation has a wide array of clinical capabilities and therapy services, but it faces significant challenges regarding management and staffing. Families considering this facility should weigh the mixed feedback carefully, as experiences vary greatly among residents and their families.
