Overview
Martha’s Hands LLC, located in St. Louis, Missouri, is a family-owned home health care provider dedicated to delivering compassionate and quality care. They focus on assisting clients in maintaining their independence while ensuring their physical, emotional, and social well-being. The company emphasizes a unique Nurse Care Manager model, which pairs clients with a skilled nurse to help navigate care options.
Services & Support
Martha’s Hands offers a variety of private duty home care services, including assistance with daily living activities such as dressing, meal preparation, laundry, and transportation to medical appointments. Their caregivers are noted for being caring and compassionate, providing support tailored to the individual needs of clients. The company also conducts thorough assessments of clients’ medical conditions and home environments to create personalized care plans.
Care Approach & Staff
The staff at Martha’s Hands is frequently described as kind, thoughtful, and professional. Caregivers are dedicated to making a positive difference in the lives of their clients. Many families have expressed satisfaction with the communication from the office and the overall experience with the caregivers. The company values its employees, with some caregivers noting that they feel honored to work for a team that genuinely cares about helping others.
Who They Serve
Martha’s Hands provides services to a range of clients, including elderly individuals and those requiring hospice care. They have experience working with clients who have complex needs and have been recognized for their ability to keep clients comfortable and well-cared for during challenging times.
What Families Say
Families have shared positive experiences with Martha’s Hands, highlighting the compassionate and attentive nature of the caregivers. Many clients appreciated the continuity of care, with some families forming lasting relationships with their caregivers. However, there have also been concerns raised about the reliability of service in certain cases, with one family expressing dissatisfaction regarding specific caregivers not meeting expectations.
Room for Improvement
While many families have had positive experiences, there are some concerns about the consistency of care. A few families reported instances where caregivers did not fulfill their responsibilities, such as completing household tasks or providing transportation for medical needs. Addressing these issues could enhance the overall reliability of the services provided.
Summary
Martha’s Hands LLC is a dedicated home health care provider in St. Louis, Missouri, known for its compassionate caregivers and comprehensive support services. While the majority of families report positive experiences, there are areas for improvement in service consistency. Overall, Martha’s Hands aims to provide quality care that promotes independence and well-being for their clients.
