Overview
Lea Helen’s Helping Hands for Supportive Care LLC, located in St. Louis, Missouri, offers in-home health care services tailored to the needs of elderly and disabled clients. The agency provides a range of services including nursing visits, personal care, respite care, and companionship. Their focus is on delivering quality care through a qualified team, ensuring clients receive the support they need in the comfort of their homes.
Services & Support
The services provided by Lea Helen’s Helping Hands encompass comprehensive in-home nursing care, personal assistance, light housekeeping, and support for individuals with physical disabilities or dementia. They also offer respite care for family caregivers, allowing them a break while ensuring their loved ones are well cared for. The agency accepts consumer-directed pay and Medicaid, making their services accessible to a broader range of families.
Care Approach & Staff
Lea Helen’s emphasizes a compassionate and professional approach to care. Staff members are described as diligent, sweet, and dedicated to going above and beyond for clients. Many reviews highlight the warmth and integrity of the team, led by Dr. Secil Schodroski, whose expertise and commitment to patient care are frequently praised. The agency also places importance on thorough employee training to ensure high-quality service.
Who They Serve
The agency primarily serves elderly individuals and those with disabilities, providing tailored support to meet their unique needs. Families have expressed trust in Lea Helen’s ability to manage care for their loved ones, highlighting the agency’s commitment to maintaining client well-being.
Service Area
Lea Helen’s Helping Hands operates in the greater St. Louis area, including neighborhoods such as Sunset Hills, Fenton, Affton, Concord, Kirkwood, Des Peres, Town and Country, Arnold, Webster Groves, Creve Coeur, and St. Charles. This extensive service area allows them to reach a diverse clientele in need of home health care.
What Families Say
Feedback from families is generally positive, with many expressing satisfaction with the professionalism and compassion of the staff. Several clients have noted that the agency provides peace of mind during challenging times, allowing families to focus on their loved ones rather than the logistics of care. However, there are some concerns regarding the professionalism of certain staff members, which have been mentioned in a few reviews.
Room for Improvement
While many families report positive experiences, there are mentions of unprofessional conduct by some staff members, which has raised concerns among certain clients. Addressing these issues may enhance the overall service quality and client satisfaction.
Summary
Lea Helen’s Helping Hands for Supportive Care LLC is a dedicated provider of in-home health care services in St. Louis, Missouri. With a focus on compassionate care and a wide range of services, the agency aims to support elderly and disabled clients in living comfortably at home. While most feedback is favorable, attention to staff professionalism could further strengthen their reputation as a trusted home health care provider.
