Overview
Continuum, located in St. Louis, Missouri, is a home health care provider dedicated to serving seniors and their families. Founded in 1995, the company has earned an A+ rating from the Better Business Bureau and is recognized for its extensive hiring practices. Continuum aims to ensure that clients receive compassionate and professional care in the comfort of their homes.
Services & Support
Continuum offers a range of services designed to meet the diverse needs of seniors. Their care team provides companionship, assistance with daily activities such as meals, bathing, and grooming, as well as specialized care for individuals with memory impairments. The company also collaborates closely with physicians to manage care plans, offering services like medication setup and vital sign checks. A unique aspect of Continuum’s approach is the assignment of a five-person care team to each client, ensuring thorough assessment and oversight.
Care Approach & Staff
The staff at Continuum is noted for their dedication and compassion. Many reviews highlight the kindness and professionalism of caregivers, with specific praise for their ability to provide comfort to clients in difficult situations. The company emphasizes a thorough hiring process, which includes background checks and personality assessments, ensuring that only qualified individuals are selected to provide care. Families have expressed appreciation for the understanding nature of the staff, particularly in adapting to the needs of their loved ones.
Who They Serve
Continuum primarily serves elderly clients in need of home health care. Their services are tailored to support individuals facing various challenges, including those with dementia and other age-related conditions. The company is committed to helping clients maintain their independence and quality of life at home.
Service Area
Continuum serves clients in St. Louis and St. Charles counties, providing local, accessible care to the community.
What Families Say
Feedback from families is mixed, with many expressing gratitude for the care provided, particularly highlighting the compassionate approach of caregivers. One family shared a poignant experience where a caregiver went above and beyond to ensure their loved one was comfortable. However, there are also concerns about management and service consistency, with some families expressing dissatisfaction regarding specific experiences and interactions with the company.
Room for Improvement
While many families commend the quality of care, there are noted concerns regarding management and certain staff interactions. Some reviews indicate dissatisfaction with the company’s responsiveness and handling of specific situations, suggesting that there may be room for improvement in these areas.
Summary
Continuum is a well-established home health care provider in St. Louis, known for its compassionate care and comprehensive services for seniors. With a strong focus on the well-being of clients and a dedicated staff, the company aims to create a supportive environment for families. However, experiences can vary, and some families have raised concerns about management practices, indicating areas where the company could enhance its service delivery.
