Overview
Breakthrough Healthcare LLC, located in St. Louis, Missouri, provides a range of home health care services aimed at enhancing the quality of life for its clients. The agency emphasizes compassionate and personalized care, ensuring that each individual receives support tailored to their specific needs.
Services & Support
Breakthrough Healthcare offers various services designed to assist clients in the comfort of their own homes. These services include personal care, homemaker assistance, and advanced health monitoring. The agency prides itself on creating a safe and comforting environment for its clients, delivered by caregivers who are dedicated to their roles.
Care Approach & Staff
The staff at Breakthrough Healthcare is frequently described as professional and compassionate. Many clients have expressed appreciation for the commitment shown by caregivers, highlighting their responsiveness and willingness to provide support when needed. However, some reviews indicate that there may be inconsistencies in service scheduling, particularly when regular caregivers are unavailable.
Who They Serve
Breakthrough Healthcare serves a diverse clientele, including elderly individuals and those requiring assistance with daily living activities. Families have noted the positive impact of the agency’s services, particularly in alleviating concerns about medication management and daily care tasks.
What Families Say
Feedback from families reflects a mix of experiences. Some clients have praised the agency for its friendly staff and effective services, noting the valuable support provided to their loved ones. Others have expressed frustration with scheduling issues, particularly when caregivers are unavailable, leading to delays in receiving care.
Room for Improvement
While many families appreciate the quality of care provided, there are noted concerns regarding communication and scheduling. Instances of inadequate notice for caregiver absences and delays in service have been mentioned, suggesting an area where the agency could enhance its operations.
Summary
Overall, Breakthrough Healthcare LLC in St. Louis, Missouri, is recognized for its compassionate care and commitment to enhancing the lives of its clients. While there are positive experiences regarding the staff and quality of care, some families have highlighted the need for improved communication and consistency in service delivery.
