Overview
Assistance Home Care, located in St. Louis, Missouri, is a family-owned home care agency dedicated to providing high-quality in-home care services for seniors. Founded in honor of a loved one lost to Alzheimer’s, the agency aims to support families facing the challenges of caregiving with compassion and professionalism.
Services & Support
Assistance Home Care offers a range of services tailored to meet the unique needs of seniors. Their offerings include personal care, medication reminders, meal preparation, safety oversight, and specialized support for conditions such as Alzheimer’s, Parkinson’s, and stroke recovery. The agency provides flexible care options, including hourly, overnight, and 24/7 services, ensuring that families can choose the best fit for their loved ones.
Care Approach & Staff
The team at Assistance Home Care is frequently described as compassionate, attentive, and professional. Families appreciate the personal touch that caregivers bring, often noting their dedication to providing quality care. The agency emphasizes open communication, ensuring that families are involved in care decisions and that caregivers receive any necessary training to adapt to changing needs.
Who They Serve
Assistance Home Care primarily serves seniors and older adults requiring assistance in their homes or in skilled nursing facilities. They cater to clients with various conditions, including dementia, mobility challenges, and those recovering from surgery or hospital stays.
What Families Say
Families have shared positive experiences with Assistance Home Care, highlighting the agency’s commitment to treating clients like family. Many reviews commend the staff for their kindness and professionalism, making the transition to home care easier during challenging times. However, some feedback indicates occasional inconsistencies in caregiver assignments, which the agency is working to address.
Room for Improvement
While many families report satisfaction with the care provided, some have noted challenges with maintaining a consistent care team. Instances of late arrivals by staff have been mentioned, which can lead to feelings of being overworked among caregivers. Additionally, a few reviews reflect concerns regarding management communication and employee turnover.
Summary
Overall, Assistance Home Care is recognized for its compassionate approach to senior care in St. Louis. With a focus on personalized service and family involvement, they strive to meet the diverse needs of their clients. Families looking for reliable in-home care can find a supportive partner in Assistance Home Care, though they may want to discuss any specific concerns regarding caregiver consistency with the management team.
