Overview
AccuCare Home Health Care, located in St. Louis, Missouri, is a distinguished provider of in-home care services for seniors and individuals recovering from surgery. Founded in 1994 by Jacqueline “Jacque” Phillips, RN, BSN, the agency emphasizes compassionate, high-quality care tailored to the unique needs of each client. With a dedicated RN available for clinical support 24/7, AccuCare is committed to ensuring that clients receive the attention and care they deserve.
Services & Support
AccuCare offers a range of services designed to support seniors and individuals in need of assistance. Their offerings include at-home care, hospice care support, and care for those residing in assisted living facilities or nursing homes. The agency is known for providing extra attention when there is a shortage of staff in these facilities, ensuring that clients receive the care they need. Families can also hire their own private caregivers, with AccuCare providing additional support as needed.
Care Approach & Staff
The staff at AccuCare are frequently described as compassionate, attentive, and responsive to the needs of their clients. Families have noted that caregivers often become like family members, building strong bonds with those they care for. The office team is also praised for their organization and effective communication, contributing to a seamless care experience. The agency’s commitment to high-quality care is evident in the positive relationships formed between caregivers and clients.
Who They Serve
AccuCare primarily serves seniors and individuals recovering from surgery in the St. Louis metropolitan area. Their services are tailored to meet the needs of clients who wish to age in place safely and comfortably, as well as those who require additional support in assisted living or nursing home settings.
What Families Say
Families have expressed high satisfaction with the care provided by AccuCare. Many reviews highlight the professionalism and kindness of the caregivers, with one family noting that their caregiver became an integral part of their family. Positive feedback also extends to the administration, which is described as fair and responsive regarding billing concerns. However, some families have mentioned challenges with communication, specifically regarding phone responsiveness.
Room for Improvement
While many families report positive experiences, there are mentions of difficulties in reaching the office by phone. Improved communication in this area could enhance the overall experience for families seeking assistance.
Summary
AccuCare Home Health Care in St. Louis, Missouri, is a well-regarded provider of in-home care for seniors, known for its compassionate and dedicated staff. With a comprehensive range of services and a strong emphasis on personal connection, AccuCare aims to support families in ensuring their loved ones receive the highest quality of care.
