Overview
Freudenthal Home-Based Healthcare, located in St Joseph, Missouri, is a Medicare-certified and ACHC-accredited agency that provides a comprehensive range of home health services. They offer skilled home health care, hospice, and in-home care designed to support seniors and their families in the comfort of their own homes. The agency focuses on delivering integrated care that meets the unique needs of each individual, ensuring a seamless experience for both patients and their families.
Services & Support
Freudenthal Home-Based Healthcare provides a variety of services, including skilled nursing care, hospice services, and in-home assistance. Their offerings are designed to support seniors at different stages of their health journey, from rehabilitation following surgery to end-of-life care. The agency emphasizes the importance of compassionate and respectful care, with many families noting the staff’s dedication to addressing their loved ones’ needs.
Care Approach & Staff
The staff at Freudenthal is frequently described as compassionate, professional, and attentive. Families have praised the team’s ability to provide personalized care, with particular recognition given to therapists and nurses who go above and beyond in their roles. The agency aims to foster a supportive environment, ensuring that clients are treated with respect and dignity throughout their care.
Who They Serve
Freudenthal Home-Based Healthcare serves a diverse clientele, including seniors requiring assistance with daily activities, individuals in need of hospice care, and those recovering from surgery. The agency is equipped to handle various medical needs, making it a suitable option for families seeking comprehensive home-based healthcare solutions.
What Families Say
Reviews from families highlight both positive experiences and areas for improvement. Many families express gratitude for the compassionate care provided by the staff, particularly during challenging times. Specific team members have been recognized for their exceptional service, with one family noting that staff members felt like family during their loved one’s hospice care. However, some families have raised concerns about the reliability of scheduling and communication between the office and caregivers, indicating that there were instances of miscommunication regarding care assignments.
Room for Improvement
While many families appreciate the care provided by Freudenthal, there are notable concerns regarding reliability and communication. Several reviews mentioned issues with caregivers not showing up as scheduled and a lack of responsiveness from management when concerns were raised. These themes suggest that improvements in scheduling consistency and communication could enhance the overall experience for families.
Summary
Freudenthal Home-Based Healthcare in St Joseph, Missouri, offers a wide range of home health services, including skilled nursing and hospice care. The agency is recognized for its compassionate staff and commitment to patient-centered care. While many families have shared positive experiences, there are areas for improvement, particularly in scheduling and communication. Overall, Freudenthal aims to provide the support and care needed for seniors to live comfortably at home.
